Join Our Team >> Systems Engineer
Systems Engineer
Title:Systems Engineer
Department:Information Technology
Location:New York City

The Systems Engineer will take the lead in designing, implementing, and supporting Microsoft-based server environments within our clients’ networks.

This is a full-time position to work for Big Idea Technology at our New York City office. This position is for someone who not only wants to continue learning but does well being put in different situations and presented with new challenges on a regular basis. We are a Managed Services company which will allow the proper candidate to have access to cutting-edge technologies and projects. There are also very rewarding incentive programs designed to encourage growth and advancement through learning new technologies or achieving new certifications.
A valid driver’s license, proof of insurance, and a car available to you 100% of the time are required for this position.

Primary Responsibilities:
  • Implement and administer infrastructure for business solutions based on Windows 7/8/10 and Windows Server 2008/2012.
  • Implement and administer physical and virtual environments for both desktops and servers based on Microsoft, VMWare products.
  • Configure and manage enterprise applications such as Active Directory, Exchange, SQL, SharePoint, and third party applications.
  • Administration and troubleshooting of Windows servers and software products.
  • Provide tier 3 troubleshooting support for a complete range of systems and network issues.
  • Develop and maintain relationships with customers that further develop our Company’s positive reputation through exceptional customer service.
  • Provide mentorship and guidance to team members on areas of expertise.
Qualifications (demonstrated ability in the following):
  • Minimum three years of experience of increasing levels of technical knowledge and exposure to Microsoft based server-side technologies including: Windows Server, Active Directory, Group Policy, Exchange Server, SQL Server, and DFS.
  • Experience with virtualization technologies (VMWare, Hyper-V, Citrix) and Storage Area Networks.
  • Familiarity with Office365 and Windows Azure platforms
  • Excellent written and oral communication skills.
  • Flexibility to work evenings, nights, and weekends.
  • Travel required to clients in the NY metro area, and infrequent travel to clients outside our area.
Desired skills:
  • Knowledge of Networking technologies (switching, routing, firewall)
  • Experience with implementation and management of VoIP phone systems
  • Familiarity with Apple hardware, OS X and iOS
Education Requirements:
  • Bachelor degree in Computer Science or IT related field preferred
  • MCSE Certification or equivalent experience
About Us:

Big Idea Technology is a fast-growing and profitable outsourced IT management company. Our clients entrust their IT infrastructure to us and rely on the passion and skill of our team to guide them to the best solutions for their business needs, and to keep them running in the most efficient and productive manner. Clients are located primarily in the New York Metro area, with remote offices across the country and around the world.
We are located in midtown New York City, just across the street from Penn Station, with easy access to all forms of public transportation.
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